2nd Line IT Support Engineer
About Us
Node IT is a trusted technology partner for ambitious SMEs across Bedfordshire and beyond.Since 2008, weve built our reputation on clear communication, proactive support, and doing things properly - not just quickly.
Node IT is growing - and were looking for a capable, proactive Level 2 Engineer to join our team in Biggleswade. We rely on Level 2 engineers to act as the operational spine - bringing stability, structure, and dependable execution across both day-to-day support and project delivery.
If you take ownership, value clarity, and want to be part of a team that is building something well - youll fit right in.
About the Role
Were looking for a capable, proactive Level 2 Engineer to become a key part of our Service Desk.
This is not just a ticket fixing role.Youll take ownership of day-to-day support, act as a reliable escalation point, and contribute to project delivery, technical changes, and site visits.This role suits someone who:
- Communicates clearly
- Takes pride in doing things properly
- Works with structure and discipline
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