2nd Line Support Analyst

Job Title: 2nd Line support AnalystLocation: WakefieldDuration: 3 months Overview

The team provides IT support across three sites and is looking to engage two contractors on an initial 3-month contract.

Candidates with experience in a Processing Centre, distribution, warehouse, or logistics environment would be highly desirable. Understanding the risks working in a warehouse environment.

The roles will primarily focus on BAU (Business as Usual) support activities, although there may be opportunities to support project work.

Key Behaviours

Candidates should demonstrate:

• Strong teamworking skills
• A positive attitude
• A friendly and professional approach
• Good problem-solving ability
• The ability to work independently and use their own initiative

Technical Skills & Experience

Second-Line IT Support Experience

Candidates must be capable of supporting the following technologies and environments:

End-User Devices

• Windows 11 desktop and laptop devices (64-bit)
• HP T540 and HP T550 thin clients running Windows 10
• Xerox printers
• SATO label printers
• Honeywell and Zebra Android devices
• Mic...