Account Director

National Account Director Permanent Role | UK National | Up to £100,000 + Package Responsibilities * Lead the strategic and operational delivery of a large national integrated Facilities Management contract * Provide leadership across multiple sites, ensuring consistent delivery of both Hard and Soft FM services * Develop and maintain strong executive-level relationships with key client stakeholders across the UK * Drive operational excellence, commercial performance, and continuous improvement initiatives * Ensure contractual compliance, governance, and achievement of all KPIs and SLAs * Lead, coach, and develop regional operational teams to deliver exceptional service standards * Identify opportunities for business growth, innovation, and added value throughout the contract lifecycle * Take full P&L responsibility, ensuring financial targets and profitability are achieved What We're Looking For * Proven experience operating as a National Account Director, Account Director, or Senior Operations Director within Facilities Management * Strong background managing integrated FM services across both Hard and Soft FM disciplines * Demonstrable experience managing complex, multi-site national FM contracts * Commercially astute with full P&L management experience and a track record of delivering financial performance * Exceptional client relationship and stakeholder management skills at executive level * Strong leadership capability with experience managing geographically dispersed teams * Excellent communication, negotiation, and strategic planning skills * Full UK driving licence and willingness to travel nationally