Account Handler

Job Title: Commercial Account Handler

Location: Birmingham

Salary: Up to £40,000 - £50,000

Benefits: Bonus scheme, strong pension contribution, private medical cover, DIS, holiday allowance

About the Company:

A growing independent insurance broker with a strong presence across the Midlands market is looking to add experienced commercial account handling talent to its team. The business has seen consistent organic growth, is targeting larger commercial clients year on year, and has a clear track record of developing people internally into Account Executive and new business-focused roles.

Role Summary:

This is an opportunity for an experienced Commercial Account Handler to join a collaborative broking environment where handlers are seen as a key part of the client service team, not just an administrative support function. You’ll work closely with Account Executives, senior leaders, and insurer partners, supporting a varied commercial client base and helping the team deliver a high standard of advice, communication, and service.

Key Responsibilities:

• Manage commercial client servicing activity: Build trusted relationships while giving clients the responsive support they need day to day

• Handle renewals, MTAs, and policy documentation: Take ownership of core broking processes and keep clients protected without unnecessary delays

• Negotiate with insurers on open...