Account Manager - Chichester and Eastleigh (dual site)

Chichester & Eastleigh | Full Time | Permanent

We are seeking an organised, proactive and customer-focused Customer Account Managerto join our team. This varied role combines customer account management, logistics administration and warehouse support, ensuring the smooth movement of stock and excellent service delivery to our customers.

• Act as the main point of contact for key customer accounts, building strong relationships and providing outstanding customer service.
• Process customer orders, manage stock records and maintain accurate data within Microsoft Dynamics and warehouse management systems.
• Coordinate Goods In and Goods Out activities, ensuring orders are dispatched accurately and on time.
• Prepare delivery documentation, consignment notes and courier paperwork.
• Monitor stock levels, support stock takes and resolve any discrepancies.
• Maintain operational schedules and communicate updates across teams.
• Prepare information for monthly invoicing and ensure chargeable activities are recorded accurately.
• Support continuous improvement of customer processes and operational procedures.
• Assist with warehouse activities, including picking and packing, when required.

• Previous experience in an administrative, customer service, logistics or warehousing environment.

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