Account Manager

Account Manager Location: Lambourn, West Berkshire Pay Rate: £14.35 per hour Hours: Monday to Friday, 9:00 am to 5:30 pm Contract: Temporary to Permanent (12-week temp-to-perm opportunity for the right candidate) About the Opportunity Our client is seeking a dynamic Logistics Account Manager to join their team. This is an exciting chance to be the main point of contact for customers, ensuring excellent service while managing the fast-paced day-to-day operations. In this role, the successful candidate will build strong customer relationships, collaborating closely with warehouse, transport, and operational teams to ensure seamless logistics processes. Key Responsibilities: Manage a diverse portfolio of customer accounts Build strong relationships with clients Understand customers' products, processes, and business needs Coordinate deliveries and orders Liaise with warehouse teams Monitor service levels and operational performance Produce reports and participate in customer meetings and reviews Investigate and resolve operational issues, stock discrepancies, and delivery delays Identify potential risks and implement solutions Support product launches, promotions, and seasonal peaks Seek opportunities to enhance efficiency and reduce costs Ensure accurate invoicing and account administration Assist with customer onboarding and account development projectsAbout You To excel in this role, the ideal candidate will be organised, proactive, and customer-focused, with previous experience in logistics or supply chain operations. Essential Skills & Experience Experience within logistics, warehousing, fulfilment, freight, supply chain, or a similar environment Previous experience managing customer or client accounts Strong communication and relationship-building skills Good understanding of logistics operations Ability to prioritise workload and manage multiple tasks effectively Strong problem-solving skills and keen attention to detail Commercial awareness and proficiency in Microsoft Office, particularly Excel, Outlook, and PowerPoint Familiarity with warehouse management systems (WMS), ERP systems, or logistics software Self-motivated and a team playerDesirable Experience Background in a 3PL environment Knowledge of international freight or import/export processes Familiarity with KPIs and service level agreements Understanding of customs procedures or bonded warehousing Experience analysing operational data and producing reports Relevant logistics, supply chainWhat We Offer Competitive pay rate of £14.35 per hour Monday to Friday working hours (9:00 am to 5:30 pm) Temporary to permanent opportunity after 12 weeks for the right candidate A friendly and supportive working environment A varied role with real responsibility and customer interactionIf you have logistics experience and thrive on building strong customer relationships, this could be the perfect opportunity for you! Don't miss out-apply today and take the next step in your career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website