Account Manager

Winchmore Tutors has been providing 1:1 and small-group specialist tuition since 2008, working with schools and local authorities from across the country. We support students of all backgrounds and needs, providing a high-quality, safe, and inclusive learning packages. Our Account Managers work closely with clients, parents/carers, students, and tutors to manage the overall success of tuition and educational outcomes. In this role you would work to maintain relationships with clients, maintain communication with parents/carers, students and tutors, and quality assure and monitor all tuition that takes place. Main Duties and Responsibilities * Client and Account Management * Serve clients, ensuring their needs are met * Place and fill all placements in 'submission accepted' * Resource for placements where the tutor is unable to continue tuition * Monitor tuition and outcomes, ensuring students access their full hours and make progress towards their individual goals * Perform set-up and review meetings * Monitor your student's attendance and lesson summaries on a daily and weekly basis * Put in place attendance reviews where required * Checking details on our systems * Ensuring any student or safeguarding concerns are handled in the correct manner * Communicate with LAs in a timely manner. * Monitor the end of tuition and manage extensions * Support other members of staff and roles, in particular, assisting with our revision camps during holiday periods * Any other administrative tasks