Account Manager

Account Manager Outskirts of Redhill (Hybrid - 3 days in, 2 from home)£30,000 basic (plus £3000 bonus)

Monday to Friday, 9:00 - 5:30

Looking for an account management role that's actually about managing accounts - not just chasing renewals?

This is a genuine relationship-led role, based in nice offices just outside Redhill, with a team that's friendly, down-to-earth and easy to work with. You'll be the main point of contact for a portfolio of business clients, focused on service, support and getting the most out of the partnership for both sides

The role:

Varied and hands-on - you'll be working closely with clients and internal teams day to day.

• Build and maintain strong client relationships through regular, proactive contact
• Manage incoming queries from start to resolution
• Support onboarding, including data prep and training
• Work with marketing to put together tailored activity plans
• Coordinate larger projects across multiple internal teams
• Provide reporting and insight to support client performance

What we're looking for:

• Around 2+ years in account management or a customer-facing role
• SaaS or tech-sector experience useful but not essential
• Commercial awareness - you understand what drives a business
• Strong communicator who builds trust easily
• Comfortable with E...