Admin Assistant - Care Home

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your respo

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver the quality care and support deserving of the residents. The role requires answering phone calls, handling files, and supporting managers. You will also need to meet and greet visitors and engage with residents. Showing prospective clients and their families around will also be part of the duties, to let them see what makes the place different. Multi-tasking ability, good computer skills, and a confident telephone manner are vital to this role. Being a people person is crucial as well, showing genuine interest in the residents and their families. Barchester offers development courses designed to build confidence across responsibilities. In return for dedication to this role, a competitive rate of pay is offered, along with sector-leading benefits including free training, access to wellbeing tools, retail discounts, unlimited referrals with a Refer a Friend bonus scheme, Employee of the Month rewards, and Long Service Awards

About us

Barchester Healthcare is dedicated to providing quality care in their care homes. They focus on creating vibrant and happy environments for residents. The care provided is expected to be of the same quality one would want for their loved ones. The organisation offers opportunities for skill development and building confidence in various responsibilities. Barchester provides a competitive rate of pay for dedicated work, alongside a sector-leading benefits and rewards package. This package includes free training and development opportunities, access to wellbeing and support tools, retail discounts, a Refer a Friend bonus scheme, and monthly and long service accolades. With a workplace pension scheme that has employer contributions starting from 3%, Barchester Healthcare ensures its staff are well-supported and rewarded. Engaging with employees, residents, and families, this organisation emphasizes genuine interest in providing excellent care.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person specification

Qualifications

Essential

• Ability to multi-task, good computer skills, confident telephone manner, people person with a genuine interest in residents and their families.