Admin/Housekeeper - Endoscopy

Job summary

Closing date: 20th August 2026

Shortlisting to take place commencing: 21st August 2026

Interview expected to take place: W/C 31stAugust 2026

Housekeeper / Receptionist/Admin (Band 2)

New Endoscopy Unit - Bradford Teaching Hospitals NHS Foundation Trust

Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.

We are seeking a motivated and reliable individual to join our brand-new Endoscopy Unit in a hybrid Housekeeper / Reception role.

Following the recent expansion of our Endoscopy service from 6 to 8 procedure rooms, we are looking for a team member to support the increased activity and help ensure the unit runs efficiently while maintaining a clean, safe, and welcoming environment for patients, visitors, and staff.

This is a varied and rewarding role where you will contribute to both the operational flow and patient experience within a modern, expanding clinical environment.

We are looking for someone who:

• Has excellent communication and customer service skills
• Is organised, dependable, and able to prioritise tasks
• Has basic IT skills and attention to detail
• Can work both independently and as part of a team
• Takes pride in creating a safe, clean, and patient-focused environment

Experience within healthcare, administration, or a customer-facing role would be desirable but not essential.

Main duties of the job

• Providing a professional front-of-house reception service, welcoming patients and managing enquiries
• Supporting administrative processes including data entry, filing, and coordination of appointments
• Maintaining high standards of cleanliness and organisation across the unit
• Ensuring stock levels are maintained and supplies replenished
• Supporting infection prevention and control standards
• Assisting with patient flow, including admission and discharge processes
• Working collaboratively with the wider multidisciplinary team

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

• Opportunity to work in a new, expanding Endoscopy Unit
• Supportive and inclusive team environment
• Access to training and development opportunities
• A role that directly contributes to patient care and experience

Job responsibilities

For further information and in-depth job responsibilities, please see the attached Job Description and Person Specification.

Person specification

Experience

Essential

• Working experience/knowledge of computers, data input and word processing
• Ability to prioritise workload and meet deadlines
• Experience of working face to face and/or telephone contact with the general public

Desirable

• Previous NHS experience
• Minimum two years Office/Administration experience

Skills

Essential

• Excellent written and verbal communication skills
• Professional telephone manner Customer care skills
• Ability to work on own initiative whilst under pressure, including working to tight deadlines and prioritising work effectively, flexible attitude
• Attention to detail,
• Excellent Team Player

Knowledge

Essential

• Understanding of Information Governance and Confidentiality
• Proven ability to follow written and verbal instructions

Desirable

• Knowledge of Patient Administration System (or equivalent system)
• Understanding of RTT

Qualifications

Essential

• Educated to GCSE standard (or equivalent)*

Desirable

• Customer Service training