Administration Assistant

We are a specialist commercial catering equipment company, supplying and installing high-quality catering equipment for businesses across the hospitality, leisure, healthcare, education and commercial sectors. Key Responsibilities: * Provide general administrative support to the management, sales and project teams. * Respond to telephone calls, emails and customer enquiries in a professional and timely manner. * Prepare and maintain quotations, orders, invoices, delivery notes and other documentation. * Process customer and supplier orders accurately and efficiently. * Liaise with suppliers regarding product availability, pricing, lead times and deliveries. * Assist with scheduling deliveries, installations and site visits. * Maintain accurate customer, supplier and project records. * Update internal systems and spreadsheets with relevant project and order information. * Assist with coordinating commercial catering equipment projects from order through to installation. * Prepare documentation for site installations and ensure relevant information is available to engineers and installation teams. * Monitor order progress and communicate updates to customers and internal teams. * Assist with purchase orders, supplier invoices and basic financial administration. * Maintain organised electronic and paper filing systems. * Support the team with project documentation, reports and general correspondence. * Help ensure deadlines are met and outstanding actions are followed up. * Carry out other administrative duties as required to support the smooth running of the business. We are looking for someone who is: * Highly organised with excellent attention to detail. * Confident communicating with customers, suppliers and colleagues. * Able to prioritise and manage multiple tasks at the same time. * Proactive, reliable and able to work independently. * Comfortable working in a busy, deadline-driven environment. * Professional and approachable with a positive attitude. * Confident using Microsoft Office, particularly Outlook, Word and Excel. * A clear and effective written and verbal communicator. * Comfortable working with numbers, paperwork and detailed information. * Willing to learn about our products, services and the commercial catering industry. Job Types: Full-time, Temp to perm Benefits: - Company pension - Free parking - On-site parking Schedule: - 8 hour shift - Day shift - Monday to Friday - No weekends Experience: - Microsoft Excel: 1 year (required) - Microsoft Office: 1 year (required) - Organisational skills: 1 year (required) - Administrative experience: 2 years (required)