Administration Assistant

Job Description Interested in joining our team at Shrewsbury Town Council? We are currently recruiting for the following role! /n Administration Assistant /n In this role, you will provide high-quality frontline customer service and administrative support to the Town Council, ensuring the efficient and effective delivery of services to residents, councillors, stakeholders, and visitors. /n This role is integral to maintaining excellent customer care standards and promoting a positive image of the Town Council. Acting as a key point of contact, the postholder will respond to enquiries, process service requests, provide accurate information, resolve issues where appropriate, and support a range of administrative functions. /n The role requires professional communication across a variety of channels, maintaining accurate records, and ensuring that all interactions are handled promptly, courteously, and efficiently to deliver a positive customer experience and support the smooth running of Council services /n Closing Date for applications midday Tuesday 8th September 2026 /n Interviews will take place on 16th & 17th September 2026 /n If this sounds like you, please hit apply now! /n Reference: AGS672 /n Vacancy: Administration Assistant /n Location: Shrewsbury /n Salary: Grade – J5: SCP 7 – 11 - £26,403 to £28,142 /n Hours: 37 per week - Typically, your normal working week will be Monday to Thursday (9am - 5pm) & Friday (9am - 4:30pm). /n Smart Hire is advertising on behalf of Shrewsbury Town Council