Administrator

We’re currently recruiting for an Administrator to join a busy Service team on a temporary basis. This is a varied administrative and coordination role, supporting engineers, customers and the wider Service function to ensure jobs are scheduled efficiently and customers receive a high level of service. Key Responsibilities * Schedule field-based engineers and Service Partners using a CRM system. * Coordinate parts, deliveries, transport and relevant paperwork. * Respond to customer enquiries by phone and email. * Manage the Service inbox, raising and updating service cases. * Liaise with internal teams to resolve scheduling and resourcing issues. * Support service projects and individual customer jobs. * Prepare relevant documentation, including risk assessments and method statements. * Help the team achieve departmental KPIs and maintain excellent customer service. About You We’re looking for someone who is: * Highly organised with strong administrative skills. * Customer-focused with excellent communication skills. * Confident using Microsoft Office and able to learn new systems quickly. * Accurate and detail oriented. * Comfortable managing multiple priorities in a busy environment. * Proactive, reliable and able to work independently as well as part of a team. This is an excellent opportunity for an organised administrator who enjoys a fast-paced, customer-focused environment and is confident coordinating multiple tasks at once. So, if you are looking for a new challenge, then please apply now. However, if you do not hear back from us within 48hrs, kindly assume you have been unsuccessful. (agy)