Administrator - Property

Working Hours: Monday – Friday, 09:00 – 17:30 (Work-life balance with no weekend hours) *Suitable candidate must have previous Admin experience within Property/Estate Agency environment.* Position Type: Full-time, Permanent. Are you an experienced Property Administrator. Firmin Recruit is partnering with a highly respected, multi-office Chartered Surveyor with over 50 years of heritage in Kent. Known for a supportive culture and an industry-leading learning and development programme, this firm offers an exceptional environment for a skilled Property Administrator or Coordinator to thrive .Key Employee Benefits * Work-Life Balance: Generous holiday package starting at 22 days + Bank Holidays (rising to 25 days), plus complimentary additional days off during the Christmas shutdown period. * Health & Wellbeing: Free Benenden healthcare coverage provided after one year of service. * Professional Growth: Tailored structured training and career development pathways from day one. * Commuting & Perks: Free on-site parking, company pension scheme, and regular team social events. Overview of the Role: * The role will be a front of house role, and will involve handling all incoming calls, dealing with contractors, admin, diary management, general administration duties and supporting property managers on a daily basis. The successful candidate must have previous property administrator/coordinator experience. .Core Responsibilities * Maintenance Management: Log repair requests, diagnose maintenance issues, instruct approved contractors, track quotation workflows, and issue works orders. * Tenancy Renewals: Administer renewal documentation, manage end-to-end correspondence, and accurately raise associated landlord/tenant fees. * Financial Administration: Proactively monitor and resolve rent arrears in line with company credit control procedures. * General Operations: Coordinate inventory returns, update property management software, and provide comprehensive administrative support to the team. Candidate Requirements * Industry Experience: A minimum of 1–2 years of proven experience within property , or Estate Agency environment is essential. * Technical Knowledge: Demonstrable experience in managing maintenance workflows. * Communication: Exceptional written and verbal communication skills, with specific strength in professional report writing and formal correspondence. * IT Literacy: Proficiency across the Microsoft Office suite (specifically Outlook, Word, and Excel). * Logistics: A valid, clean UK driving licence and access to your own reliable vehicle is desirable. * Attributes: A self-motivated professional with exceptional multi-tasking skills and a highly methodical approach to task prioritisation. Firmin Recruit is a recruitment agency acting on behalf of our client. We are committed to equal opportunities