AI Business Operations Apprentice

Integrated Fire Safety Systems Ltd is a UK-based fire protection contractor that specialises in the design, installation, commissioning, and maintenance of integrated fire safety systems.

About the role:

This role is a hybrid of executive support and digital transformation. You will be responsible for deploying AI tools to manage complex technical correspondence and identify high-margin business opportunities. As a Level 3 Apprentice, you will spend 20% of your time in off-the-job training, learning how to implement organizational digital transformation, data security, and AI prompt engineering, which you will then apply directly to our fire safety operations.

Responsibilities:

AI-Driven communication management:

• Inbox architecture: Use AI to filter, tag, and organize the MD's emails, ensuring that technical queries regarding gas suppression or water mist systems are prioritized

• Intelligent drafting: Draft responses that reflect the MD’s professional tone, ensuring all technical references (such as the relevant British Standards and contract law) are accurate and contextually appropriate

• Workflow distribution: Efficiently route enquiries to the correct internal teams, ensuring no "aged" enquiries or debtor communications are missed

Strategic business growth:

• Market m...