AI-Driven Technical Writer for Self-Service Help

Amazon's Swansea-based Veeqo team seeks a Technical Writer to own the documentation lifecycle for a product-led support function, shaping help guides, SOPs, and in-app messaging to drive self-service success. You will collaborate with product, engineering and support to ensure customer-centric content across touchpoints, test in-app experiments, and continuously refine guidelines for AI-powered systems.

This role offers a hands-on, cross-functional environment where clear, scalable documentation