Air Export Clerk

A fantastic opportunity has arisen for an experienced Air Export Clerk to join a well-established freight forwarding business based near Heathrow.

Working within a busy export operations team, you will manage end-to-end air export shipments, ensuring all documentation, customs requirements and customer expectations are handled accurately whilst delivering an excellent level of service.

• Manage air export shipments from booking through to departure.

• Prepare and process export documentation, including Air Waybills (AWBs), House Air Waybills (HAWBs), customs declarations and shipping documentation.

• Complete export customs entries accurately and in accordance with HMRC regulations.

• Liaise with airlines, overseas agents, customers and transport providers to ensure the smooth movement of freight.

• Produce accurate and competitive freight quotations.

• Provide customers with regular shipment updates and maintain a high level of customer service.

• Work closely with warehouse, operations and finance teams to ensure shipments are processed efficiently.

• Complete customer invoicing and maintain accurate operational records.