Assistant Branch Manager

Hours : Full Time 40 hours As an Assistant Branch Manager, you play a pivotal role in ensuring the efficient and profitable functioning of our branch with a primary focus on delivering exceptional customer service. 30 days holiday (including bank holidays) Free onsite parking Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Identify and convert sales opportunities, motivate the team in upselling incremental products and explore new business opportunities and partnerships through market research and competitor analysis Ensure comprehensive training for yourself and colleagues in line with company guidelines Work within Service Level Agreements, driving performance improvements to meet all branch KPI objectives Safeguard the branch and its assets, promptly reporting any risks or security events to the Security Manager Proactively manage your time to ensure branch performance meets targets. Ongoing completion of training on our platform Regularly review and update risk and COSHH assessments, considering changes in processes, equipment or legislation. Previous experience in the car rental industry or a related field Computer skills (email, spreadsheets, and the ability to learn/use in-house systems) Full driving licence (held for 12 months at least) Switch is the largest privately owned leasing company in the UK with 81 locations nationwide. Our Head Office is the heart of our operations, and we're on the lookout for an exceptional Reservations Manager to lead our team to new heights. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do!