Assistant Finance Officer
Rated Traders Ltd
London
Location
London, England
x1HousingBenefitOverpaymentAssistantFinanceOfficer
x1AdultSocialCareAssistantFinanceOfficer
ExperienceAssistantFinanceOfficer
Aminimumofthreeyears'recentexperiencerecoveringHousingBenefitOverpaymentdebtorAdultSocialCarewithinalocalauthority.
ExperienceofindependentlymanagingaHousingBenefitOverpaymentcaseload,prioritisingworkloadsandprogressingrecoveryactionwithminimalsupervision.
ExperienceofapplyingHousingBenefitlegislation,recoveryregulationsanddepartmentalprocedureswhendeterminingandprogressingappropriaterecoveryaction.
Experienceofliaisingwithcustomers,theDepartmentforWorkandPensions,enforcementagentsandinternalstakeholderstomaximiserecoveryandresolvecomplexcases.
ExperienceofindependentlymanaginganAdultSocialCaredebtportfolio,prioritisingworkloadsandprogressingcasestoresolutionwithminimalsupervision.
Experienceofrecoveringchargesarisingfromfinancialassessments,carechargesanddeferredpaymentagreements,applyingrelevantlegislation,policiesandrecoveryprocedures.
Experienceofworkingwithvulnerablecustomers,theirrepresentativesandpartnerorganisationstoachieveappropriatedebtrecoveryoutcomes.
EssentialSkillsAssistantFinanceOfficer
SoundknowledgeofHousingBenefitOverpaymentrecoverylegislation,regulationsandrecoverymethodsincludingPDP,DEA,BTRetc.
Abilitytoanalysecustomercircumstancesandmakeinformeddecisionsonappropriaterecoveryactioninaccordancewithlegislationandpolicy.
Excellentcommunicationandnegotiationskills,withtheabilitytomanagedifficultconversationsandachievepositiverecoveryoutcomes.
CompetentITskills,includingMicrosoftOfficeandhousingbenefit,revenuesorfinancialmanagementsystems.
BasicDBSrequired
Salaryis Scale6/SO1.
Directorate:FinanceandInvestment
Division:FinanceandProperty
BusinessUnit:FinancialPlanning&Management/ExchequerServices
Grade:Scale6/SO1
Responsibleto:FinanceOfficer
Responsiblefor:None
Mainpurposeofpost
?Toprovideaproactivecustomerfocusedexchequerservicetogivenserviceareasandsuppliers,takingpersonalresponsibilitytoresolvingissues/problemsinacollaborativemanner(whereappropriate)toensureapositiveoutcomeisachievedandexcellentcustomerserviceisdelivered.
Toproactivelydevelopstrongworkingrelationshipswithgivenserviceandsupportfunctionstomanageanddeliverservicesforthatarea,ensureproperprocessesarebeingfollowed,beingapointofcontact,improvecommunicationandautomationoftasks.
TosupportthedevelopmentoffinancialcompetenceandawarenessofthecorrectexchequerprocessesforenduserstousewithintheCouncil,includingcompliancefromthem.
Toprovideadministrativefinancialsupportandadvicewithinrespectiveserviceareasandalsotoarangeofcustomers.Providingfinancialinformationinatimelymanner;includingbutnotlimitedto:
Alllocalfinanceprocessesandtransactionsareproperlycarriedout,andthataclearaudittrailismaintained
Contributingtofinancialreporting
KeyAccountabilitiesAssistantFinanceOfficer
1.Provideeffective,responsive,proactiveandvaluedexchequersupportwithgivenareas,workwithandsupporttheminachievingtheiroutcomeswhiledrivingfinancialimprovementsanddeliveringexcellentcustomerservice.Thisincludestakingpersonalresponsibilityandownershiptoresolveanyissues/problemsthatmayarise,workingthroughthemindividuallyorcollaborativelywithcolleagues,otherserviceareasandsupplierstoresolvethoseissueandensurepositiveoutcomesaredelivered.
FinalJune2022
2.Toprovideadministrativefinancialsupportandadvicewithinrespectiveserviceareasandalsotoarangeofcustomers.Providingfinancialinformationinatimelymanner;includingbutnotlimitedto:Alllocalfinanceprocessesandtransactionsareproperlycarriedout,andthataclearaudittrailismaintainedandcontributingtofinancialreporting
3.Workroutinelyoncomputerisedfinancialtransactionsystemsandstandardsoftwarepackages(includingrunningreportstoextractandanalyseinformation,undertakingsystemreconciliationsandresolvinganydifferencesidentifiedandpreparingspreadsheetcalculationsasnecessary).
4.Maintainandcontrolaccuratesensitivefinancialinformationandcontrolsystemstoensurehighqualityfinancialstandardsacrossthecouncil.
5.Ensuresuccessfuldeliveryagainstperformanceindicators,includingthosemeasuringthetimelypaymentofinvoices,incomecollection,debtmanagementandrecovery,withintheareaandreportontheseasrequired.Assistinthetimelypresentationandsubmissionofotherinternalfinancialmanagementinformationasrequired
TPBN1_UKTJ
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