Assistant PA Manager

Assistant PA Manager

£65,000

50/50 hybrid working!

City of London based

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

We are looking for an experienced Assistant PA Manager to lead and manage a team of secretarial professionals within a busy professional services environment. This is a hands-on role, responsible for ensuring the team delivers a high-quality, efficient and responsive service to partners and fee earners.

Key Responsibilities

• Manage the day-to-day performance, workflow and resourcing of the secretarial team.
• Allocate secretarial support effectively, ensuring appropriate cover and resource levels across the team.
• Lead, coach and develop team members, including performance management, appraisals, training and career development.
• Manage absence, annual leave, new joiners, leavers and team allocations.
• Oversee the onboarding and induction of new team members, ensuring they are fully supported.
• Work closely with senior stakeholders to understand business needs and make recommendations around secretarial resource and support.
• Identify opportunities to improve processes, increase efficiency and embed best practice across the secretarial function.
• Support the implementation and adoption of new technologies, processes and AI-driven solutions.
• Build strong relationships with partners, fee earners, HR and other business support teams.
• Address day-to-day people management, performance and quality issues, escalating where appropriate.
• Provide strong PA and organisational support to the Practice Group Leader and, when required, the Practice Group Manager.
• Support wider Practice Group operational activities and projects as required.

About You

• At least 3 years’ proven supervisory/management experience in a similar role.
• Professional services experience is essential; experience within a law firm is highly desirable.
• Strong people-management and leadership skills, with the ability to coach, motivate and develop a team.
• Excellent organisational and communication skills, with the confidence to work with stakeholders at all levels.
• Proven ability to manage workflow, prioritise competing demands and remain calm under pressure.
• Experience of improving processes and driving efficiencies.
• High level of discretion and professionalism when dealing with confidential and sensitive matters.
• Strong IT skills, including Microsoft Office and Teams.
• Flexible, practical and solutions-focused approach.

The role offers a competitive salary and benefits package, including hybrid working, bonus, generous annual leave, private medical insurance and enhanced parental leave. xwzovoh

Please apply today to be considered!