Assistant Restaurant Manager

Company: Dakota Hospitality Limited (Dakota Hotels)

We are seeking a reliable and hard-working individual to join our Bar & Grill Team in the role of Assistant Restaurant Manager.

PRIMARY ROLE RESPONSIBILITIES

• Communicate closely with the Restaurant Manager and wider team to deliver a seamless and high-quality restaurant service in line with brand standards.
• Lead by example during service, ensuring guests receive attentive, confident, and personalised experiences from arrival to departure.
• Collaborate effectively with chefs, bartenders, hosts, and team members to ensure smooth and efficient service across all areas.
• Take ownership of restaurant sections, maintaining strong awareness of table management, guest needs, and service flow.
• Demonstrate excellent menu knowledge, confidently advising on food, drinks, and upselling opportunities to enhance the guest experience.
• Lead and support the team on shift by mentoring, coaching, and motivating colleagues to deliver excellent service.
• Assist with operational leadership tasks such as briefings, shift planning, stock control, and ensuring adherence to SOPs.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• Previous experience in a Supervisory or Assistant Management role within a restaurant or hospitality environment.
• A strong passion for delivering exceptional guest service and creating memorable dining experiences.
• Excellent communication and leadership skills, with the ability to motivate and develop a team.
• Confident knowledge of food, beverages, and service standards within a high-quality dining environment.
• Highly organised with the ability to multitask and perform well under pressure during busy service periods.
• A proactive, hands-on approach with strong attention to detail and pride in your work.
• Ability to handle guest concerns professionally and deliver effective service recovery.
• Flexible with shift patterns, including evenings, weekends, and peak business periods.
• A positive and enthusiastic individual who embodies company values and promotes a supportive team culture.
• A genuine interest in the brand and a desire to contribute to the ongoing success of the restaurant.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserieGrillsand upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, andNewcastlewith morein our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’,we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded byThe Caterer to the ‘Top 30 under 30’in the industry,demonstratingour success in developing talent.

ABOUT DAKOTA EDINBURGH

Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easliy accessible by train (15min walk frim Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park) We also offer complimentary parking for both team and guests. We are a 130-bedroom botique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserieGrillsand upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester,andNewcastle. With our newest hotel opening at Manchester Airportwith morein our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the lastsixyears in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UKfor the last three years running.

Aswinners of The Cateys ‘People Team of the Year’,we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, forfiveconsecutive years, a member of our team has won a prestigious Acorn Award awarded byThe Caterer to the ‘Top 30 under 30’in the industry,demonstratingour success in developing talent.

Proud member of the Disability Confident employer scheme