Assistant Shop Manager - Milton Keynes, Buckinghamshire

Assistant Shop Manager - Milton Keynes, Buckinghamshire

Kingston - Milton Keynes

Job Summary

Are you passionate about retail and ready for a fresh challenge where you can make a real difference in the community?

Are you passionate about retail and ready for a fresh challenge where you can make a real difference inyourcommunity?

An exciting opportunity has arisen for anAssistantShop Managerto join our retail team, supporting the Shop Manager in the daily operation of ourbrand newpop-up childrens shop in The Kingston Centre -inspiring volunteers and customers alike.

Whatyoulldo:

• Assistingin the daily operation and performance of the shop to meet sales targets and KPIs

• Supporting with stock processing, pricing, merchandising, andmaintaininga clean, well-presented retail space

• Ensuring a high standard of customer service at all times

• Supporting and supervising a team of dedicated volunteers, helping with their recruitment, training, and coordination

• Managing rotas and delegating daily tasks in collaboration with the Shop Manager

• Handling cash, banking, and financial records in line with charity procedures

• Acting as a key holder,openingand closing the shop, and overseeing operations in the Managers absence

• Ensuring the shopcomplies withall health, safety, and security policies

• Promoting the charitys values and fundraising initiatives in the local community

Whatyoullneed:

• Experiencedin a retail environment, ideally in a supervisory or team leader role

• Friendly, approachable, and able to lead and motivate a team

• Great customer service and communication skills

• Organised and confident handling money, stock, and shop operations

• A team player who thrives in a fast-paced, varied environment

• Be physically fit to move and handle stock safely

• A commitment to the values and mission of the charity sector

• Flexibility to work weekends and cover shifts as needed, including in other nearby shops

Please note that this advert may close early if a high number of applications are received. We therefore encourage early submission of your application.

This appointment is subject to a Standard Disclosure and Barring Service check.

Fixed Term Role for 9 months

About the role

Set in the tranquil grounds of Willen Lake, Willen Hospice isthe leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too.We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and aspecialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicatedIncome Generationteam and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

About you

• Arole withpurpose be part of a team delivering outstanding palliative care.

• Supportiveandcaringenvironment work with passionate colleagues.

• Greatbenefitspackage generous annual leave entitlementstarting at35 days(inclusive of statutory and bank holidays),contributorypensionscheme,enhanced maternity/sick pay, and ongoing professional development.

• Perksand extras free on-site parking, subsidised catering, Blue Light Card discounts(with membership), and an Employee Assistance Programme.

About us