Attendance Support Officer

Main Duties & Responsibilities:

• To be responsible for the administration of student attendance within Arbor, ensuring all registers are completed.
• Check registers every morning and contact parents/guardians on the first day of absence or as soon as possible thereafter.
• Liaise with parents/ guardians for updates on student’s attendance – including making and receiving phone calls/ voicemails/ text messages.
• To record and monitor late arrivals – including signing in late pupils on InVentry system and importing data into Arbor.
• To attend and participate in administration and pastoral meetings as required.
• To liaise with the early intervention team, social workers, or other professionals as required.
• Liaise directly with the appropriate Heads of Year or pastoral care officers, updating them with information and causes for concern.
• To attend home visits for poor attendance.
• To manage school correspondence in respect of attendance, issuing letters and liaising with staff as appropriate.
• To provide relevant reports / analysis in preparation for meetings.
• To provide accurate attendance reports and statistics, thereby ensuring that information is available for internal and external use.
• To process holiday / absence requests and produce letters as required
• To organise and lead on attendance meetings for pupils with low attendance at Year group parents’ evenings.
• To ensure all relevant information is uploaded on CPOMS and/or Arbor.
• To provide administrative support to staff as required.
• To provide support and deal with enquiries from pupils.
• To manage enquiries from parents.