Band 3 Administrator

Job summary

**This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested**

The post holder will provide a comprehensive administrative and business support to the departments within the Rehabilitation Services.

To work as part of a team and to carry out administrative duties on a day to day basis. This may include covering essential and appropriate operational duties in the absence of colleagues.

Main duties of the job

To be a key point of contact for the Team and to provide a service where you receive telephone calls and take messages, answering queries, making contact with clients and organisations, using initiative to solve problems within your scope of responsibility and seeking advice where required.

To arrange appointments and send out confirmation and reminder letters as required

To work with colleagues and the wider team to ensure procedures and systems are efficient and effective

About us

Be part of our team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Job responsibilities

For further information please see full job description

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Person specification

Qualifications

Essential

• GCSE level or equivalent in Maths and English
• NVQ 3 in administration or equivalent experience
• RSA 2 or equivalent experience

Experience

Essential

• Relevant experience in a similar role
• Experience of using Microsoft Office packages
• Experience of working in the NHS or public sector
• Experience of co-ordinating diaries

Skills & Knowledge

Essential

• Excellent communication skills
• Ability to show attention to detail
• Competent to process clerical tasks accurately, with minimal instruction
• Good time management skills
• Understands the importance of confidentiality

Desirable

• Having knowledge and understanding RIO (Third party Software)

Personal Qualities

Essential

• An ability to work well as part of a team
• Shows flexibility and initiative in planning workload of self and the wider admin team and welcomes challenges