Bank Facilities Assistant - Portering

Job summary

This is an exciting opportunity for a positive and hardworking individual to join our Bank Portering Team.

We provide a wide range of duties created by the demands of The Shrewsbury and Telford Hospital NHS Trust. These duties include the movement of patients throughout the Trust, collection and delivery of mail, transport of blood products, movement of office furniture, the movement of waste and a host of duties that provide a high standard of care to our patients.

The successful candidate should have a basic knowledge of using a mobile device as iPods are an integral part of the Facilities Assistant role.

Main duties of the job

• To carry out duties relating to specialist departments, including outside agencies such as Shropdoc.
• To assist the Chargehand Porters with the training and induction of new staff for an initial period until they feel confident to carry out the duties on their own.
• To collect and deliver hostess trolleys and crockery trolleys between the wards and the Catering Department.
• To collect dirty linen and general refuse from all wards and departments disposal cupboards and the accommodation block and dispose of in the compactor located in the loading bay area. Dirtylinen to be loaded into linen cages and placed on the loading bay awaiting collection.
• To circulate mail and clerical data to all wards and departments within the hospital and collect and deliver mail off site.

About us

The successful candidate will be expected to work on a rotational basis which will include 24 hour cover including, weekends, nights and bank holidays.

The post holder will ensure that the Portering service is of the highest quality and efficiency and will work within Trust Values.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack

Person specification

Experience

Essential

• Experience of delivering a high level of customer service

Desirable

• Experience of working in a healthcare setting

Special Aptitudes

Essential

• Good literacy skills and the ability to understand instructions, guidance, policies and procedures
• Ability to communicate with all levels of staff, members of the public and patients
• Ability to undertake physical aspects of task including moderate bending, lifting and moving of trolleys and food trolleys

Desirable

• Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens
• A knowledge of Infection, Prevention and Control
• Knowledge of cleaning products and COSHH