Booking Clerk Coordinator

Job summary

An exciting opportunity has arisen within the Acute Paediatric Department. Are you an organised and focused individual looking for a rewarding opportunity, then we have the perfect role for you? We are seeking a dedicated Booking Clerk Coordinator to join our team in managing bookings.

The candidate should have knowledge of services provided by the Children's Services and clear understanding of waiting list principles. The successful candidate should be organised, self motivated and able to work well as a member of a busy team.

The vacancy is for 15 hours per week on a Thursday and Friday.

The ability to speak Welsh at Level 3 is an essential requirement for this post; Welsh and/or English speakers are equally welcome to apply.

Please note this vacancy is office based only.

Main duties of the job

To provide an accurate and prompt administrative function to facilitate the delivery of an efficient and effective appointment booking service.

To be part of a cohesive and integrated admin function to the service. Provide 'first point of access' administration for all referrals and appointments into the Paediatric Booking Centre. Act of first point of contact for all enquiries and referrals into the service.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification Essential Criteria

GCSE Maths Grade A-C or equivalent

GCSE English Grade A-C or equivalent

IT skills in relation to Microsoft Packages including word and excel

Awareness of local/national waiting list management policy and knowledge of waiting times.

Knowledge of WPAS or other patient administration systems

Experience

Experience of working in an acute Hospital/GP Practice

Experience dealing with the general Public

Personal Qualities

L3 Welsh Essential

Ability to work as part of a team

Person specification

Qualifications

Essential

• GCSE Maths and English A-C) or Equivalent
• IT skills in relation to Microsoft Packages including word and excel
• Awareness of local/national waiting list management policy and knowledge of waiting times.
• Knowledge of WPAS or other patient administration systems, or experience using databases and excel to sort and filter data fields.

Experience

Essential

• Experience of working in an acute hospital/GP Practice
• Experience dealing with the general public

Desirable

• Know

Aptitude and Abilities/ Personal Qualities

Essential

• L3 Welsh essential
• Excellent communication and organisational skills with ability to demonstrate initiative in response to demand of the workload

Desirable

• Evidence of ongoing/continuous personal development