Branch Assistance

Location: Staines

Contract: Temporary to Permanent

Hours: Full-Time

We are currently seeking a reliable and customer-focused Branch Assistant to join our busy depot in Staines on a temporary-to-permanent basis. This is a varied role that combines customer service, administration, sales support, and warehouse duties.

As the first point of contact for customers, you will play a key role in ensuring the smooth day-to-day operation of the branch. The ideal candidate will enjoy working in a fast-paced environment, have strong communication skills, and be willing to support all areas of branch operations.

• Provide excellent customer service both in branch, over the telephone, and via email.
• Process sales and hire transactions accurately using internal systems and till operations.
• Manage hire administration, including booking equipment, processing off-hires, and handling returns.
• Pick, pack, and prepare customer orders efficiently and accurately.
• Replenish stock and maintain high standards of housekeeping within the branch.
• Assist with goods-in processes, stock checks, and deliveries.
• Offer product and hire advice to customers and identify suitable solutions to their requirements.
• Com...