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Branch Manager - Credit Car Hire

Templewood Recruitment
Woodford Wells · posted 11 August 2026
Salary
£40,000 a year
Job type
full time
Location
Woodford Wells, Greater London
Category
Management and Consultancy
Branch Manager Credit Car Hire

In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Location: Buckhurst Hill, Essex (IG9)
Salary: £35-40,000 (Dep on experience) + Company Car + Bonus/Benefits
Job Type: Full-time, Permanent Monday to Friday 8.30am to 5.30pm
The Opportunity for Branch Manager
We are recruiting an experienced Branch Manager to take responsibility for the day-to-day operation and performance of a busy Credit Car Hire branch, specialising in Executive and Fleet Hire, including PCO hire Hhh and vehicles for the Film/Television industry.
This is an excellent opportunity for an established manager from the car rental, vehicle hire, accident replacement or credit hire sector who is confident managing people, vehicles, customers and operational performance.
Previous credit hire experience would be advantageous but is not essential. We are particularly interested in candidates who have successfully managed a car rental or vehicle hire branch and are looking for their next career move.
The Role
As Branch Manager, you will have overall responsibility for the smooth and profitable operation of the branch, ensuring excellent customer service while maintaining strong operational controls and achieving commercial targets.
Key responsibilities will include:
Leading, managing and motivating the branch team
Managing the day-to-day operation of the vehicle hire branch
Monitoring fleet utilisation and ensuring vehicles are available, prepared and allocated efficiently
Managing customer bookings, vehicle movements, collections and deliveries
Managing escalated customer queries and resolving issues effectively
Monitoring branch KPIs, productivity and operational performance
Driving revenue growth and identifying opportunities to improve branch performance
Managing costs and supporting branch profitability
Ensuring accurate administration and documentation, particularly billings/invoices
Maintaining high standards of vehicle presentation and branch organisation
Ensuring compliance with company procedures, health & safety requirements and relevant industry standards
Creating a positive, accountable and performance-focused working environment
About You
We are looking for a commercially driven, experienced operational manager who understands the demands of running a fast-paced vehicle hire business.
You will ideally have:
Previous management experience within car rental, vehicle hire, accident replacement, credit hire or a similar automotive environment (ideally with B2B experience) xwzovoh
Experience managing a branch, depot or comparable operational function
Strong people management and team leadership skills
Good commercial awareness and understanding of branch performance
Experience working with operational KPIs and targets
Strong logistical planning, with an understanding of fleet utilisation & vehicle availability
Excellent customer service and problem-solving skills
The ability to manage competing priorities in a fast-moving environment
Confidence dealing with customers, suppliers and business partners
A proactive and hands-on management style
A full UK driving licence
If you are an experienced Branch Manager, Rental Manager, Depot Manager, Station Manager, Vehicle Hire Manager or Operations Manager looking for your next opportunity, we would like to hear from you.
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