Business Coordinator and Policy Support

Grove Group are looking for a hands-on Business Manager to take ownership of our Preston site and drive performance across a fast-paced trade counter and warehouse operation. Business Manager Preston, PR5 Full time, permanent Up to £30,000 - £This is a fantastic opportunity for someone who thrives in a practical environment, enjoys building high-performing teams, and isn't afraid to set clear expectations. On any given day the team could be: Serving customers at the trade counter Mixing automotive paints Preparing and dispatching deliveries Managing stock and supplier orders You'll lead a small team of 3 , ensuring the branch runs smoothly, efficiently and professionally. You will take full responsibility for the day-to-day running of the branch, from stock and service to team performance and customer relationships. Lead and manage the team, setting clear standards, providing training, conducting appraisals and addressing performance where required Oversee daily branch operations, ensuring the trade counter, warehouse activities and paint mixing services run smoothly and efficiently Manage stock control, maintaining accurate stock levels, investigating discrepancies and ensuring products are available to meet customer demand Support order processing and deliveries, ensuring goods are prepared accurately and dispatched promptly to customers Deliver excellent customer service, responding to enquiries, resolving issues and building strong relationships with trade customers Maintain branch administration and financial controls, including cash handling, banking, credit control procedures and accurate documentation Ensure compliance with company policies, including health & safety, security and operational procedures Work closely with the sales team to support branch targets, promote company products and contribute to new business opportunities Communicate effectively with internal teams, including sales, purchasing and accounts, to keep branch operations running smoothly Maintain a professional, organised branch environment, ensuring high standards of housekeeping and presentation at all times Who we are looking for: You might come from a background such as: Branch Manager Trade Counter Manager Operations Manager Automotive / motor trade management Warehouse or distribution leadership Most importantly, you will: Be confident managing teams and addressing performance issues Have experience improving standards and driving cultural change Be organised, practical and hands-on Be comfortable working in a fast-paced operational environment Have excellent communication and leadership skills If you are someone who leads from the front, sets clear expectations and can drive positive culture change, apply today! How to apply for the Business Manager role: No agencies please. Other suitable skills and experience include Business Manager, Branch Manager, Automotive, Service Manager, Administrator, Operations, Team Leader.