Business Support Manager

Business Support Manager

Southampton | Hybrid

c£50,000 + car allowance

Retail & Hospitality

If you think you are the right match for the following opportunity, apply after reading the complete description.

If you are someone who looks at an operational process and thinks

"there must be a better way of doing this",

this could be a very interesting opportunity.

Are you an operationally minded systems professional who enjoys making technology work better for people?

Are you looking to join a growing and successful business?

Are you hungry for a role where you can make a real impact?

We are working with a successful and growing business within the Retail and Hospitality sector who are looking for a Business Systems Manager to take responsibility for the systems that support their operational estate. You will sit at the heart of the operation, acting as the link between operational teams, internal stakeholders and external technology suppliers. The business uses a wide range of operational systems, from internal systems through to CRM through to access control, CCTV and everything in between.

You will be responsible for understanding how these systems work within the operation, identifying opportunities to simplify, automate or improve processes, and then working with suppliers and internal teams to make those improvements happen. This will include supporting new system implementations, coordinating testing and go-live, resolving issues and creating user guides

The role will suit someone who combines a good technical understanding with strong operational and people skills. You don't need to be an technology specialist, but you will need to be comfortable talking to technology suppliers, understanding technical requirements and translating operational needs into clear briefs and solutions.

With a mix of head office and site-based working, this is an excellent opportunity for someone from a multi-site hospitality, leisure, retail or similar operational environment who has developed a strong interest in systems, technology and continuous improvement. xwzovoh If you are someone who looks at an operational process and thinks "there must be a better way of doing this", this could be a very interesting opportunity.