Catering Manager

Catering Manager | West Midlands Salary £DOE Do you love managing a busy restaurant? This independent, family-run garden centre is looking for an experienced Catering Manager to take ownership of their multi-faceted operation. This is a hands-on, influential role where strong hospitality experience is essential. The Role You'll oversee all hospitality areas, including the restaurant, coffee shop, soft play, and grab-and-go units, ensuring exceptional customer experiences, strong financial performance, and high operational standards. Operational Leadership Team Leadership Financial Performance Customer Experience Compliance & Safety Stock & Supply Chain Reporting & CommunicationAbout You Essential Proven experience as a General Manager or senior leader in hospitality Experience managing multiple departments or sites Strong financial and commercial acumen Track record of leading and developing large teamsDesirable Background in garden centres, leisure, or family-focused environments Experience across both food service and leisure operations Key Skills Strong leadership and people management Organised, detail-oriented, and solutions-focused Commercially driven with a customer-first mindset Thrives in fast-paced, high-volume environments Confident communicator at all levels KPIs Revenue growth and profitability Labour and cost control Customer satisfaction Team retention and engagement...