Catering Stores Manager
Job summary
To be responsible for ordering/requisitioning, receipting (physical and online receipting) of delivered items, checking delivery notes against orders, in compliance with the departments operating procedures
To initiate procurement request using the Trust Electronic Requisitioning Ordering System, PECOS and PIM
To manage available storage space in line with the department's operational policies and procedures
To be responsible for issuing food items, dry goods and cleaning materials
To be responsible for completing food safety checks relating to temperature sensitive food items
To be responsible for checking fridge and freezer temperature
To be responsible for completing requisitions manual and electronic, ensuring stocks of food and non-food consumable products are maintained at the agreed levels, adjusting stock levels in consultation with the Catering Service Manager
To be responsible for ensuring that audit frameworks are maintained for the receipt and issuing of catering commodities
To be responsible for the management of stock rotation within your control, in accordance with the departments operational policies
Main duties of the job
1.1 To receive deliveries, checking details of goods delivered against the order and the delivery note, ensuring temperatures and food safety criterions are complied with
1.2 To undertake the storage of deliveries; ensuring the principles of stock rotation are applied and adhered to by all stock users
1.3 To issue items to authorised users, in accordance with guidelines issued by the Catering Service Managers
1.4 To have responsibility for requisitioning, receipt, storage and issuing of provisions
1.5 To maintain, and where appropriate generate records for the safe / secure management of all goods and commodities received and issued
1.6 To liaise with suppliers where goods fail to satisfy the departments purchasing criteria
1.7 To comply with stock taking procedures as directed by the Catering Services Managers
1.8 To ensure stocks of hazardous materials are safely and appropriately stored
1.9 To assist in the delivery of products to wards as necessary
1.10 To assist in the allocation of chilled product for ward delivery
1.11 To liaise with the Trust procurement personnel in relation to delivery problems
About us
1.1 To follow up on credit note queries where necessary
1.2 To verify prices, that have been submitted where an invoice accompanies the delivery, taking appropriate action where necessary
1.3 To assist in the pricing of menu items
1.4 To liaise with the Catering Service Manager, have sufficient quantities of products to meet fluctuations in demand
1.5 To assist in supplier assessment when necessary
1.6 To monitor and evaluate ward requisitions for top-up items issued
by the catering department
1.7 To verify standing orders, making occasional adjustments to reflect changing service needs, in consultation with the Catering Service Manager
1.8 To attend training courses on and off the job to meet the requirements of the position
1.9 To work in a safe manner ensuring that Health & Safety requirements are followed having an overall awareness of department Security and Fire procedures
1.10 Any other duties necessary and commensurate with the nature and grading of the post. This may require the post holder to carry out extra duties to those detailed above
Job responsibilities
To be responsible for ordering/requisitioning, receipting (physical and online receipting) of delivered items, checking delivery notes against orders, in compliance with the departments operating procedures
To initiate procurement request using the Trust Electronic Requisitioning Ordering System, PECOS and PIM
To manage available storage space in line with the departments operational policies and procedures
To be responsible for issuing food items, dry goods and cleaning materials
To be responsible for completing food safety checks relating to temperature sensitive food items
To be responsible for checking fridge and freezer temperature
To be responsible for completing requisitions manual and electronic, ensuring stocks of food and non-food consumable products are maintained at the agreed levels, adjusting stock levels in consultation with the Catering Service Manager
To be responsible for ensuring that audit frameworks are maintained for the receipt and issuing of catering commodities
To be responsible for the management of stock rotation within your control, in accordance with the departments operational policies
Key Result Areas:
Compliance with current Food Safety Regulations
Compliance with set quality, quantity and food waste control measures
To comply with the departments Hazard Analysis Critical Control Point [HACCP] procedures
To ensure agreed stock levels are maintained
To undertake stocktaking and provision requisitioning
To ensure all service users are treated with the highest regard to customer care
To work in a safe and hygienic manner, ensuring the highest standard of food safety
To maintain the highest standard of personal and professional presentation
To undertake on/off the job training as required
To comply with trust policies and procedures
To take part in the trust appraisal process
1 Main Duties And Responsibilities
1.1 To receive deliveries, checking details of goods delivered against the order and the delivery note, ensuring temperatures and food safety criterions are complied with
1.2 To undertake the storage of deliveries; ensuring the principles of stock rotation are applied and adhered to by all stock users
1.3 To issue items to authorised users, in accordance with guidelines issued by the Catering Service Managers
1.4 To have responsibility for requisitioning, receipt, storage and issuing of provisions
1.5 To maintain, and where appropriate generate records for the safe / secure management of all goods and commodities received and issued
1.6 To liaise with suppliers where goods fail to satisfy the departments purchasing criteria
1.7 To comply with stock taking procedures as directed by the Catering Services Managers
1.8 To ensure stocks of hazardous materials are safely and appropriately stored
1.9 To assist in the delivery of products to wards as necessary
1.10 To assist in the allocation of chilled product for ward delivery
1.11 To liaise with the Trust procurement personnel in relation to delivery problems
1.12 To follow up on credit note queries where necessary
1.13 To verify prices, that have been submitted where an invoice accompanies the delivery, taking appropriate action where necessary
1.14 To assist in the pricing of menu items
1.15 To liaise with the Catering Service Manager, have sufficient quantities of products to meet fluctuations in demand
1.16 To assist in supplier assessment when necessary
1.17 To monitor and evaluate ward requisitions for top-up items issued
by the catering department
1.18 To verify standing orders, making occasional adjustments to reflect changing service needs, in consultation with the Catering Service Manager
1.19 To attend training courses on and off the job to meet the requirements of the position
1.20 To work in a safe manner ensuring that Health & Safety requirements are followed having an overall awareness of department Security and Fire procedures
1.21 Any other duties necessary and commensurate with the nature and grading of the post. This may require the post holder to carry out extra duties to those detailed above
Person specification
Education and qualifications
Essential
- An English language qualification / GCSE or equivalent
- Ability to achieve as a minimum the Foundation Food Safety certificate or it's equivalent qualification
Desirable
- Foundation Food Hygiene Certificate
- Customer Care training
- Health and Safety training
Skills and abilities
Essential
- Ability to use own initiative with minimum supervision
- Ability to work unsupervised
- Good communicator both verbal and written
- Capability to follow instructions
- Ability to work within set deadlines
- Ability to co-ordinate multiple tasks
- Ability to work as part of a team
- Able to delegate tasks appropriately
Desirable
- Understanding of what constitutes good customer service
Knowledge and Experience
Essential
- Knowledge & understanding of the importance of document control & processes
- Knowledge of food hygiene regulations
- Customer Care awareness
- Knowledge of Food Hygiene Act and Regulation
Desirable
- Knowledge of hospital Catering Services
- Health and Safety at Work
- Knowledge of the NHS and its working environment
Personal qualities
Essential
- Flexibility
- Integrity and discretion
- Organised and methodical in approach to work
- Good communication Skills
- Calm under pressure
- Team worker
Desirable
- Creative
- Outgoing, friendly personality
Other
Essential
- Ability to build up good relationships with staff at all levels, especially