Chief of Staff

Chief of Staff – The Drayton London

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About The Drayton We beautifully restore period mansions across London (and Bristol) to create the perfect home for ambitious businesses. Think Georgian grandeur, inspirational design, exceptional hospitality, and a genuine community feel — not another bland serviced office.

We are a small, founder-led, predominantly female team passionate about redefining what flexible office space and a members’ club can be. Our Heads of House deliver a true 5-star concierge experience, and our members stay for the service, the community, and the sense of place.

The Role We are looking for a Chief of Staff to work closely with the Founder and senior leadership team as we continue to grow. This is a high-impact, hands-on role for someone who thrives in a fast-moving, entrepreneurial environment and wants real ownership.

You will act as a force multiplier for the leadership team — bringing clarity, structure, and momentum to strategy, operations, and special projects across the business.

What you’ll do

• Partner closely with the Founder, MD and COO to drive priorities, track progress, and ensure decisions turn into action
• Own cross-functional projects (new house openings, operational improvements, process design, special initiatives)
• Improve internal systems, communication, and ways of working so the team can scale without losing the personal touch that defines us
• Act as a trusted sounding board and problem-solver — spotting issues early and helping resolve them
• Support culture, people processes, and the continued development of our high-performing, hospitality-led team
• Occasionally step into operational or member-facing situations when needed (we’re still a lean team)

Who you are

• Highly organised, proactive, and calm under pressure
• Excellent communicator with strong written and verbal skills
• Comfortable operating in ambiguity and wearing multiple hats
• Experience in a Chief of Staff, strategy, operations, or high-growth environment (proptech, hospitality, real estate, or professional services xwzovoh is a plus)
• Genuine interest in design, hospitality, community, and creating outstanding working environments
• Someone who shares our values: high standards, care for people, and a desire to do things differently

What we offer

• Competitive salary + benefits
• The chance to help shape a growing, founder-led business with a distinctive brand and strong culture
• Beautiful working environments across our London houses
• Direct exposure to the Founder and senior team, with real influence on the company’s direction

If you want to play a central role in building something special rather than managing the status quo, we’d love to hear from you.