Citation Administrator

Citation Department Administrator  Responsibilities Process payments for traffic fines, violations, and penalty notices. Ensure fines and payments are processed accurately and on time. Maintain accurate records and documentation. Liaise with authorities, renters, and internal teams to resolve queries. Investigate and resolve payment discrepancies. Ensure compliance with company policies and legal requirements. Provide excellent customer service when handling citation and payment queries. Support the wider Citation Department with administrative duties and process improvements. Skills and Experience Previous administrative experience. Excellent attention to detail and accuracy. Strong organisational and communication skills. Ability to prioritise workloads and meet deadlines. Proficient in Microsoft Office. Able to work independently and as part of a team