Claims Handler
Gallagher
Belgrave · posted 15 August 2026
Job type
full time
Location
Belgrave, Staffordshire
Category
Insurance
Introduction
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here. Were a team of fast-paced fixers, empathetic experts, and outcomes drivers people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, youll play a vital role in helping businesses and individuals move forward with confidence. Here, youll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when youre here, youre part of something bigger. Youre part of a team that shows up, stands together, and leads with purpose.
Overview
Are you ready to take on a rewarding role in claims recovery? Join Strata Solicitors , Gallagher Bassetts in-house law firm, as a Property Recovery Claims Handler , where youll manage your own caseload within our growing Property Recovery Team. This is an exciting opportunity to be part of a new and expanding team, with plenty of opportunities for the right candidate to develop and grow their career.
At Strata Solicitors, we celebrate successes, provide recognition to our employees, and offer career development opportunities to help you achieve your full potential. Youll have the chance to work with a variety of client types and industry-leading professionals, all while contributing to a high-performance team devoted to continuous improvement and innovation.
How you'll make an impact
In this role, youll handle property recovery claims from start to finish, ensuring timely and effective outcomes.
Your responsibilities will include:
Opening claims on the office case management system and conducting initial enquiries.
Sending letters of claim and negotiating settlements with third parties and third-party insurers via telephone and correspondence.
Issuing court proceedings when required and managing litigated claims to settlement or conclusion.
Ensuring full compliance with office protocols, client service level agreements, and key performance indicators on all claims.
Maintaining 100% data integrity compliance on the office case management system for all handled claims.
Supporting the team to achieve and maintain compliance with all office protocols and client expectations.
Delegating and supervising appropriate tasks to Claims Administration Assistants.
Ensuring full compliance with financial transactions and Solicitors Accounts Rules.
Maximising fee-earning opportunities without compromising client recoveries.
About You
Heres what youll bring to the role:
Essential:
Experience in property or motor recovery handling within a legal claims management environment.
Demonstrable self-motivation and initiative.
The ability to work independently within a defined structure and collaborate effectively with peers and managers.
Clear and professional communication skills.
Eligible to work in the UK.
Desirable:
A Law degree or Insurance Qualification (or equivalent).
#LI-PH1
#LI-hybrid
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.
Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesnt align perfectly, we encourage you to join ourTalent Community to stay connected to additional career opportunities. xwzovoh Although this role is listed as full-time, if youre in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know .
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here. Were a team of fast-paced fixers, empathetic experts, and outcomes drivers people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, youll play a vital role in helping businesses and individuals move forward with confidence. Here, youll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when youre here, youre part of something bigger. Youre part of a team that shows up, stands together, and leads with purpose.
Overview
Are you ready to take on a rewarding role in claims recovery? Join Strata Solicitors , Gallagher Bassetts in-house law firm, as a Property Recovery Claims Handler , where youll manage your own caseload within our growing Property Recovery Team. This is an exciting opportunity to be part of a new and expanding team, with plenty of opportunities for the right candidate to develop and grow their career.
At Strata Solicitors, we celebrate successes, provide recognition to our employees, and offer career development opportunities to help you achieve your full potential. Youll have the chance to work with a variety of client types and industry-leading professionals, all while contributing to a high-performance team devoted to continuous improvement and innovation.
How you'll make an impact
In this role, youll handle property recovery claims from start to finish, ensuring timely and effective outcomes.
Your responsibilities will include:
Opening claims on the office case management system and conducting initial enquiries.
Sending letters of claim and negotiating settlements with third parties and third-party insurers via telephone and correspondence.
Issuing court proceedings when required and managing litigated claims to settlement or conclusion.
Ensuring full compliance with office protocols, client service level agreements, and key performance indicators on all claims.
Maintaining 100% data integrity compliance on the office case management system for all handled claims.
Supporting the team to achieve and maintain compliance with all office protocols and client expectations.
Delegating and supervising appropriate tasks to Claims Administration Assistants.
Ensuring full compliance with financial transactions and Solicitors Accounts Rules.
Maximising fee-earning opportunities without compromising client recoveries.
About You
Heres what youll bring to the role:
Essential:
Experience in property or motor recovery handling within a legal claims management environment.
Demonstrable self-motivation and initiative.
The ability to work independently within a defined structure and collaborate effectively with peers and managers.
Clear and professional communication skills.
Eligible to work in the UK.
Desirable:
A Law degree or Insurance Qualification (or equivalent).
#LI-PH1
#LI-hybrid
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.
Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesnt align perfectly, we encourage you to join ourTalent Community to stay connected to additional career opportunities. xwzovoh Although this role is listed as full-time, if youre in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know .
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)