Cleaning Manager

Facilities Manager - Hereford

Are you an experienced Facilities Manager with a passion for delivering exceptional service, leading high-performing teams, and driving operational excellence?

We're looking for a Facilities Manager to oversee the delivery of integrated facilities management services across a diverse and dynamic estate. You'll take ownership of both hard and soft services, leading operational teams, managing supplier performance, ensuring compliance, and building strong client relationships to deliver a safe, efficient, and customer-focused environment.

What You'll Be Doing

• Leading and developing facilities teams to deliver exceptional service standards across the estate.
• Managing the delivery of hard and soft FM services, ensuring contractual and operational requirements are consistently achieved.
• Ensuring full compliance with Health & Safety legislation, statutory obligations, COSHH, and company policies.
• Monitoring service performance through KPIs and SLAs, implementing improvements where required.
• Managing operational budgets, labour costs, asset performance, and resource planning to achieve financial targets.
• Overseeing workforce planning, rota management, payroll administration, and recruitment activity.
• Managing subcontractors and service providers, ensuring performance, complianc...