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Client Coordinator

James Frank Associates
Tonbridge
Job type
full time
Location
Tonbridge, England

Our client, a leading business in their sector is seeking a Client Coordinator join them on a full-time, permanent basis.

Due to an exciting period of growth our client is looking for an organized, diligent and customer-focused Client Coordinator to join their team, where you will be a focal point of communication between clients and third parties, ensuring relationships are maintained whilst being the first point of contact for any questions, queries or concerns.

The ideal will have a minimum of 2 years’ experience in a Coordinator / Customer Service role where you are confident liaising with customers in a busy and varied environment.

Key Responsibilities:

  • Build a strong relationship with clients and third parties
  • Maintain accurate schedules, ensuring all updates are immediately rectified at all times
  • Ensure regular communication is maintained with clients
  • Confident working in a fast-paced environment maintaining high levels of accuracy and compliance at all times
  • Recognize, report and flag any issues or concerns immediately
  • Manage internal CRM systems with accuracy and attention to detail at all times
  • Work in an ever-changing environment, reacting to issues in a proactive nature

Key Experience:

  • Minimum of 2 years’ experience working in a customer-focused, Coordinator / Customer Service role
  • Confident acting as the first point of contact ...

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