Clinical Administrator

Job summary

Community Mental Health Team

Base: Kirkstone House, Murley Moss Business Park, Kendal

Mental Health Network

Band 3 - 37.5 hours per week Monday - Friday hours 9am - 5pm

Fixed Term Contract to 31 December 2026

The Community Mental Health Team is looking for a Clinical Administrator to join our admin team on a fixed term basis supporting our Clinical Teams based at Kirkstone House, Kendal

We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communication with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages and a good telephone manner.

For further information please contact us using the details provided

Main duties of the job

The post holder will provide a comprehensive administration and information service to the Community Mental Health Team within the Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided.

The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks Administrative service providing cover to departments on various sites as directed by their Deputy Admin Lead to ensure continuity of a quality service provision.

Be the first point of contact for the department.

Provide reception/switchboard cover when required at Garburn Outpatients

Answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.

Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person specification

Qualifications

Essential

• Administrative qualification at NVQ Level 3/RSA 2 or equivalent experience

Knowledge

Essential

• Working with databases
• Working with Microsoft Office applications

Experience

Essential

• Working in an office environment
• Working with members of the public