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Clinical Services Manager

Fairlie Healthcare Group
West Norwood · posted 7 August 2026
Job type
permanent
Location
West Norwood, Surrey

Job summary

Work within a CQC Outstanding specialist neurological service

Lead an experienced multidisciplinary team

Drive service development and clinical excellence

Make a lasting difference to patients with highly complex needs

Main duties of the job

Lead and manage four specialist nursing wards (815 beds each)

Ensure safe, effective, person-centred clinical care

Provide leadership, coaching and support to Nurses and Healthcare Assistants

Oversee Clinical Governance, Infection Prevention & Control and Medicines Management

Coordinate multidisciplinary teams to achieve outstanding patient outcomes

Manage staffing, clinical risk and service performance

Lead on quality improvement initiatives and CQC compliance

About us

The Fairlie Healthcare Group is a leading provider of high-quality care, and we were established in 1999. We specialise in caring for adults with neurological conditions, as well as patients with tracheostomies and who require ventilator support.

Our new career pathway means that whatever skills and experience you currently possess, you could fit into our pathway and progress your career with The Fairlie Healthcare Group, gaining specialist competencies and personal development along the way.

We are now looking for more outstanding staff to join us on this exciting journey.

Job responsibilities

Ready to Lead an Outstanding Clinical Team?

Fairlie Healthcare Group is looking for an experienced Registered Manager / Clinical Service Manager to lead our specialist complex neurological care service.

This is an exciting opportunity for a passionate Registered Nurse (NMC Registered) with proven leadership experience to oversee four specialist nursing wards, ensuring exceptional clinical standards, outstanding patient outcomes, and regulatory compliance.

You'll inspire and support a highly skilled multidisciplinary team while driving continuous improvement within one of the UK's leading complex care providers.

Why Join Fairlie Healthcare?

Work within a CQC Outstanding specialist neurological service

Lead an experienced multidisciplinary team

Drive service development and clinical excellence

Make a lasting difference to patients with highly complex needs

Your Responsibilities

Lead and manage four specialist nursing wards (815 beds each)

Ensure safe, effective, person-centred clinical care

Provide leadership, coaching and support to Nurses and Healthcare Assistants

Oversee Clinical Governance, Infection Prevention & Control and Medicines Management

Coordinate multidisciplinary teams to achieve outstanding patient outcomes

Manage staffing, clinical risk and service performance

Lead on quality improvement initiatives and CQC compliance

What We're Looking For

Essential

Registered Nurse (NMC PIN)

Minimum 5 years' experience managing clinical services within a complex care, neurological or acute hospital setting

Strong leadership and people management skills

Experience in Clinical Governance, safeguarding and quality improvement

Excellent communication and decision-making skills

Desirable

Experience within A&E, ITU, HDU, CCU, Respiratory or Complex Care

Knowledge of Ventilator and Tracheostomy Care

What We Offer

Competitive Salary

Free meals on shift

Paid breaks

Free onsite parking

Company Pension Scheme

Life Insurance

30 Days Annual Leave

Ongoing training and leadership development

Person specification

Qualifications

Essential

  • Registered Nurse (NMC PIN)
  • Minimum 5 years' experience managing clinical services within a complex care, neurological or acute hospital setting
  • Strong leadership and people management skills
  • Experience in Clinical Governance, safeguarding and quality improvement
  • Excellent communication and decision-making skills
  • Desirable
  • Experience within A&E, ITU, HDU, CCU, Respiratory or Complex Care
  • Knowledge of Ventilator and Tracheostomy Care

Desirable

  • Registered Nurse (NMC PIN)
  • Minimum 5 years' experience managing clinical services within a complex care, neurological or acute hospital setting
  • Strong leadership and people management skills
  • Experience in Clinical Governance, safeguarding and quality improvement
  • Excellent communication and decision-making skills
  • Desirable
  • Experience within A&E, ITU, HDU, CCU, Respiratory or Complex Care
  • Knowledge of Ventilator and Tracheostomy Care
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