Cluster Housekeeping Manager

Cluster Housekeeping Manager The Kensington Collection Part of the MCR Property Group Location: Kensington & Knightsbridge, London Salary: £35,000–£40,000 per annum Job Type: Full Time | Permanent About Us The Kensington Collection, part of the MCR Property Group, is a portfolio of boutique hotels and serviced apartments located in the heart of Kensington and Knightsbridge. Our portfolio includes: * Ashburn Hotel * Ashburn Apartments * Claverley Court Apartments * Chesham Court Apartments We are looking for an experienced, hands-on Cluster Housekeeping Manager to lead our housekeeping operations across all four properties. Key Responsibilities * Lead and support the housekeeping teams across all four sites. * Ensure guest rooms, apartments and public areas are maintained to the highest standards. * Conduct daily room inspections and quality checks. * Manage staff rotas, training and performance. * Monitor linen, guest amenities and housekeeping stock levels. * Work closely with Reception and Maintenance to ensure rooms are ready for guests. * Handle guest feedback and continuously improve housekeeping standards. * Ensure compliance with Health & Safety and company procedures. What We're Looking For * Previous experience as a Housekeeping Manager or Senior Housekeeping Supervisor. * Strong leadership and organisational skills. * Excellent attention to detail. * Good communication and people management skills. * Experience using a Hotel PMS (Guestline, Opera or similar preferred). * Flexible approach to working across multiple properties. What We Offer * Competitive salary (£35,000–£40,000) * 22 days annual leave plus Bank Holidays * Additional holiday for long service (up to 25 days) * Birthday leave * Career development opportunities within the MCR Property Group * Supportive and friendly working environment If you're passionate about delivering exceptional housekeeping standards and would like to join a growing hospitality business, we'd love to hear from you