Colorectal Cancer Support Worker

Job summary

Join our team as a vital member of the Colorectal Cancer Multidisciplinary Team, where you'll play a pivotal role in supporting the administrative aspects of our service. Working closely with nursing and medical colleagues, you'll extend your impact beyond traditional roles, providing essential support to our specialist nursing service to ensure effective clinical management of patients with Colorectal cancer.

In this dynamic role, you'll be responsible for direct care delivery, assessing patient and carers' needs, and providing invaluable general information, assistance, and support. Your focus on holistic, multi-faceted support will ensure that patients and carers receive comprehensive care throughout their illness journey. Effective communication across the Trust, Primary Care, and with statutory and voluntary agencies will be key as you coordinate care and provide essential information to all stakeholders.

If you're passionate about delivering the highest quality patient care and thrive in a collaborative environment that values continuous improvement, this role offers the opportunity to make a meaningful difference while expanding your skills and contributing to the well-being of those affected by Colorectal cancer. Join us in our mission to provide compassionate, coordinated care that enhances the lives of our patients and their families.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge Requirements

Essential

• Understand person-centred care
• Understand the health and social care environment
• Effective team player able to work with people at all levels within the trust
• Self motivated but also able to motivate others
• Ability to maintain confidentiality at all times
• Knowledge of multidisciplinary team meetings

Desirable

• Offers appropriate help and advice with sensitivity
• Seeks ways to improve systems and efficiency
• An understanding of clinical audit and data collection methodology
• Knowledge of cancer waiting times policies and procedures
• Knowledge of Cancer Pathways, cancer care, national initiatives
• Personalised information agenda including information prescriptions
• Knowledge of relevant cancer treatments, interventions and terminology

Skills and Effort required

Essential

• Possess effective listening skills
• Negotiation and influencing skills
• Ability to deal tactfully with patients and relatives
• Excellent communicator who can communicate with a wide range of different professional groups (both clinical and non-clinical)
• High degree of concentration
• Effective judgment skills for decision making
• Ability to prioritise tasks, work to deadlines and manage own time effectively
• Ability to deal with difficult emotional situations
• Ability to show empathy and understand the difficulties faced by people affected by cancer
• Work with those affected by cancer on a regular basis
• Effective organisational skills
• Practical problem solving skills
• Good observation and assessment skills
• IT skills including data entry
• Ability to work as part of a team as we use own initiative
• Effective organisational skills
• Practical problem solving skills
• Ability to show empathy and understand the difficulties faced by people affected by cancer
• Ability to prioritise own workload

Qualifications

Essential

• GCSE English Language and Mathematics (Grade A-C) or equivalent
• NVQ3 or equivalent through short courses
• European Computer Driving Licence or equivalent

Desirable

• NVQ Level 4 or equivalent experience

Experience

Essential

• Relevant health or social care experience
• Experience of multi professional working
• Experience of coaching/teaching patients carers
• Experience of using Microsoft Office and web-based systems Hospital computer systems e.g PAS, case note tracking, ORION

Desirable

• Research experience
• IT Skills

Contractual Requirements

Essential

• Flexible approach to work
• Full UK Driving Licence