Commissioning General Manager

Commissioning General Manager When registering to this job board you will be redirected to the online application form. Lead a New Home Where Excellence Comes First At Crystal Care Collection, were passionate about creating luxury care homes that are not only exceptional places for our residents to live, but also inspiring places for our teams to work. In February 2027, we will open Heybridge Heights, our brand-new care home i n Maldon, Essex . We are looking for an experienced, compassionate and commercially focused Commissioning General Manager to lead the home through its pre-opening journey and establish it as a thriving centre of excellence within the local community. This is more than a management role its a unique opportunity to build a team, shape a culture and create an exceptional home from the very beginning. As Commissioning General Manager, youll take overall responsibility for the successful commissioning and opening of Heybridge Heights, before leading its ongoing operational, financial and regulatory performance. This will include supporting regulatory readiness, recruiting and developing a high-performing team, establishing robust systems and processes, building relationships within the local community and generating a strong pipeline of prospective residents. Following the homes opening, youll continue to lead and inspire the team, champion person-centred care and ensure Heybridge Heights delivers the exceptional standards expected of Crystal Care Collection. Provide strategic and operational leadership throughout the commissioning, opening and ongoing management of Heybridge Heights. Develop and implement a comprehensive commissioning plan to ensure the home is fully prepared for its planned opening in February 2027. Support the CQC registration process and ensure the home meets all regulatory, legal and company requirements ahead of opening. Establish effective operational systems, policies and processes to ensure the home is safe, compliant and ready to welcome its first residents. Build strong relationships with prospective residents, families, healthcare professionals, local authorities, commissioners and other community partners. Develop and deliver an effective occupancy strategy, ensuring the home builds and maintains a strong local reputation. Oversee financial performance, including pre-opening expenditure, budget management, cost control, forecasting and reporting. Monitor and continually improve quality, resident outcomes and overall service delivery. Lead continuous improvement initiatives, establishing Heybridge Heights as a centre of excellence within the local community. Experience managing budgets and delivering strong operational and financial performance. Thorough understanding of Health & Social Care legislation, CQC requirements and regulatory compliance. Commercial awareness and the ability to build occupancy, develop community relationships and promote a care service effectively. The ability to manage multiple commissioning priorities, meet deadlines and maintain high standards in a fast-paced environment. Previous experience commissioning or opening a new care home or regulated healthcare service. Experience working with the Care Quality Commission, including registration and regulatory inspections. A successful track record of building occupancy within a new or developing care home. Knowledge of Person Centred Software (PCS). Understanding of local authority commissioning processes and relationships. Monday Friday 40 hours per week Flexibility to support the commissioning and operational needs of the home, including occasional evenings or weekends where required. Why Join Crystal Care Collection? Competitive salary package. The unique opportunity to commission and lead a brand-new luxury care home from the very beginning. Support from an experienced senior leadership team and dedicated central functions throughout the commissioning journey. Ongoing professional development and career progression opportunities. The chance to make a meaningful and lasting difference to residents, families, colleagues and the local community. If youre an experienced care home leader with the vision, commercial awareness and drive to deliver a successful commissioning journey while building a compassionate and high-performing culture, wed love to hear from you. Apply today and help us make Heybridge Heights a place where residents flourish, teams succeed and excellence is the standard. Our screening and recruitment process is conducted in line with Crystal Care Collections Safeguarding Policy. #