Community Technician

Job summary

We are looking for a highly motivated Community Technician to join our Community Nursing Team based in Fakenham, Wells, Holt and Sheringham. Working in the picturesque North Norfolk area our patch covers a wide area delivering services for patients for all 4 GP surgeries in their own homes.

Main duties of the job

• Collection of blood samples from patients in accordance with agreed procedures.
• To ensure blood samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
• To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care standard operating procedures.
• To undertake ECG's in accordance with policy.

About us

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

If you want to work in a fulfilling team environment, then this is the job for you.

Job responsibilities

• To ensure that where blood samples need to be sent off for analysis, they are delivered to the nearest site in time for that days collection.
• To report any concerns with regard to patients or colleagues to the senior registered nurse for that area.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• Establishing good working relationships with all Trust staff.
• To print off own blood requests using the ICE system.

This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential.

Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and other phlebotomists. You must demonstrate that you can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multi-disciplinary team.

IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player.

A full Job Description / Person Specification can be found in the attached documents.

Person specification

Qualification

Essential

• GCSEs grade C or above in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

Desirable

• Experience of working within a care setting
• Phlebotomy experience training

Communication

Essential

• Good interpersonal skills
• Able to communicate effectively using the English Language

Experience

Essential

• Experience of dealing face to face with members of the public

Desirable

• Experience of working within a care setting
• Phlebotomy experience training
• Administrative experience

Personal, people, development

Essential

• Ability to manage stressful situations
• Be a team player
• Responds positively to change

Personal attributes, behaviour

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people
• Able to prioritise

Other

Essential

• Must hold a full and valid driving licence
• Access to a vehicle to travel to patients in the community

Skills, Abilities Knowledge

Essential

• Experience of working with the general public
• Able to communicate effectively in written and verbal English Language Good interpersonal skills
• Highly motivated
• Able to provide high standards of care
• Tact and diplomacy
• Empathy and sensitivity
• Ability to use own initiative
• Good observational and reporting skills
• Ability to manage stressful situations
• A team player
• Work flexibly to accommodate patient/service needs
• Good basic IT/standard keyboard skills

Desirable

• Knowledge of SystmOne
• Aware of issues in community and health care