Complaints Investigator Days

Location: Witney, Oxfordshire (OX29 0YL)Shift Pattern: 4 on, 4 off - 7:00 AM to 7:00 PMPay Rate: £15.99 per hourContract: Temporary

Are you passionate about quality and committed to improving healthcare outcomes? Do you thrive in a structured, process-driven environment and enjoy getting to the root of complex problems? We're hiring Complaints Investigators to join a leading global healthcare and medical device manufacturer in Witney.

This is not a customer service position - instead, you will play a vital part in analysing returned medical products, identifying causes of issues, and contributing to ongoing product and process improvements.

• Product Investigations: Conduct detailed investigations into returned medical products, identifying root causes and ensuring compliance with regulatory and quality standards.

• Data Analysis: Utilise internal software systems to track complaint trends and emerging patterns. Your analytical skills will be key to recognising recurring issues.

• Continuous Improvement: Suggest and implement improvements in workflows and documentation processes to boost efficiency and reliability.

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