Complex Needs Project Worker
Central Recruitment Services Ltd
City of Westminster · posted 13 August 2026
Salary
£17.14 an hour
Job type
full time
Location
City of Westminster, Greater London
Category
Social Care
Central Recruitment is working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives.
Our client is currently recruiting for a Complex Needs Project Worker to work at a 68 bed men's hostel in the Westminster area. The service provides 24/7 specialist support to clients with a variety of support needs including substance use, mental health difficulties, rough sleeping and criminal justice contact.
* 37.5 hours per week
* Working across Monday - Friday on a rota basis
* Shifts: 08:00 - 16:00 and 13:00 - 21:00, one week of early shifts followed by one week of lates on rotation
* Temporary: approx. 2 months
* £17.14 per hour (£15.29 per hour, with £1.85 holiday pay)
This is a fantastic opportunity to provide valuable support to vulnerable men on their path to independence.
Key responsibilities:
* Manage a caseload of up to 10 clients, providing person-centred, trauma-informed support
* Complete risk and needs assessments and develop support and safety plans
* Respond to complex needs using a psychologically informed approach
* Process referrals within agreed timescales
* Support residents to progress to step-down accommodation
* Assist with the delivery and development of the recovery programme
* Support residents with benefits, budgeting and financial independence
* Support those with NRPF to access income and essential services
* Help minimise rent arrears, void loss and maximise rental income
* Ensure void rooms are prepared and re-let promptly
* Monitor and follow up maintenance issues
* Complete room, locality and health and safety checks
What we’re looking for:
* Experience supporting people affected by homelessness or insecure accommodation
* Case/key working experience with people with complex needs and behaviours
* Ability to create high-quality, personalised support and safety plans
* Understanding of trauma, adversity and multiple disadvantage
* Knowledge of mental health legislation and its application
* Understanding of the causes and impact of homelessness
* Ability to work effectively with multi-agency professionals
* Strong engagement skills, including with people reluctant to access support
* Strong IT skills, including Microsoft Office and database systems
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
* Current valid right to work in the UK
* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
* Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position
← Back to job search