Complex Supervisor

Allscreens Nationwide Ltd

Kilwinning · posted 20 August 2026

Salary

£13.21 an hour

Job type

full time

Location

Kilwinning, Scotland

Category

Management & Operations, Other

At Verdant Parks, we believe the key to a great holiday is getting the fundamentals right - and that includes delicious food, refreshing drinks, and friendly, efficient service in our bars and restaurants. We are seeking a Complex Supervisor who will support the Complex Manager in the effective day-to-day running of bar and restaurant operations across the complex. This role involves leading by example, supervising teams on shift, and ensuring high standards of guest service, cleanliness, and compliance with all operational procedures. By supporting the Complex Manager and taking ownership of operational standards, the Complex Supervisor will play a key role in maintaining a safe, welcoming, and well‑organised environment for both guests and team members.

If you believe in being brilliant at the basics, delivering consistently high standards, and creating great guest experiences, we'd love to hear from you. We're looking for people who bring energy, reliability, and a positive attitude to every shift.

If you're ready to join a refreshed, modern, and fast‑paced environment where your effort truly makes a difference, this could be the perfect next step for you.

Salary: £13.21 per hour

Contract Type: Seasonal

Hours: Variable hours and days

Location: Viewfield Manor Holiday Park, Kilwinning, Ayrshire, KA13 7RD

As Complex Supervisor you will assist the Bar & Restaurant Manager with the effective management of our food and beverage services on park. You will help oversee all aspects of the service and the staff, leading by example with a friendly and professional approach. As a Supervisor you will promote high standards of quality, high levels of customer service, cleanliness and presentation, and maximise every opportunity to improve performance and profits. The role is key to ensuring our customers can relax, dine and enjoy the entertainment activities they are expecting, and also to ensuring that any problems are resolved quickly and professionally.

Typical duties and responsibilities include:

Assist the Bar & Restaurant Manager with the day to day operation of the bars, ensuring excellence in customer service and focus on opportunities for growth
Manage a system of stock control, stock rotation and ordering in conjunction with the Bar & Restaurant Manager
Ensure there is sufficient and appropriate staffing at all times whilst adhering to wage budget
Promote sales and 'up-sell' additional products wherever possible. Encourage all team members to up-sell and provide coaching where appropriate
Ensure opening and closing procedures for the bar and kitchen are adhered to, equipment is switched on/off etc.
Ensure that all staff are smart, wearing uniforms and name badges at all times
Ensure that all team members are suitably trained, have comprehensive product knowledge and understand what is required from them in their job role.
Provide bar and table service to customers delivering excellent customer service

You will need to have previous experience supervising food and/or beverage service within a fast‑paced hospitality environment, with a clear understanding of maintaining high service, quality, and compliance standards. Experience supervising and supporting a staff team is essential, along with the ability to lead by example and manage teams effectively during busy operational periods. Strong communication skills, a positive leadership style, and the ability to manage challenges calmly and professionally are key to success in this role

A wonderful place to work:

When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:

Last minute park breaks from only £109;
Up to 30% off park breaks for you, your friends and your family;
Discounted use of facilities on park, including restaurants, leisure and activities;
An annual 'Verdant Experience' - book a break at one of our parks and experience a Verdant holiday as a customer. There is no charge for this break, we simply ask that you make the most of it and give us your honest feedback afterwards!
Many opportunities for recognition and reward - monthly 'Stars' awards, annual awards for individuals and park teams, 'Cheers for Peers' cards, and any excuse for cakes, biscuits and celebrations!;
Our company wide team initiatives to help each other, our communities and the planet - Green Champions, Charity Champions, Mental Health Champions;
A commitment to providing training & development opportunities, recognising potential and supporting you in your career.

Verdant Parks is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class - join us for an extraordinary adventure in 2026!

Proud member of the Disability Confident employer scheme