Contact Centre Leader: Inspire Teams, Drive Service Excellence
Huntress - Maidstone
Glasgow · posted 20 August 2026
Location
Glasgow, Scotland
Category
Management & Operations
Our client is seeking an experienced Contact Centre Manager to lead their Customer Service Centre teams. This strategic leadership role focuses on driving performance, developing high-performing leaders, and shaping the growth of a customer service operation from the outset.
You will champion outstanding service, build effective relationships with stakeholders, coach managers, and lead on continuous improvement including digital tools and AI to enhance outcomes.
#J-18808-Ljbffr