Council Tax Investigation Officer

IMH are looking to recruit a reliable Council Tax Investigation Officer in Revenue and Benefits for our client based in Manchester M15 5BA The role will involve working within the Council Tax Unit on the Revenues and Benefits Service, You will provide specialist support across the HMRC Data Matching Project that is due to commence this financial year and support the investigation and resolution of complex case work. The role involves analysing and validating information received from HMRC and other data sources, identifying discrepancies, conducting detailed account reviews, and ensuring that Council Tax records are accurate and maintained in accordance with relevant legislation, policy, and procedural requirements. A significant aspect of the role involves handling complex and sensitive case work, including matters escalated through the Council’s formal complaints process. This requires the investigation of account histories, assessment of evidence, interpretation of legislation and policy, and the preparation of detailed written responses that are accurate, robust, and capable of withstanding scrutiny from senior management, Ombudsman investigations, and Valuation Tribunal proceedings where appropriate. Hours & Pay - Monday - Friday - Either 8- 4 or 9-5. - Weekly pay whilst through the agency