Cover Porter

Job summary

We require an enthusiastic individual who can work within the Portering Services team at the Northern General Hospital and offer flexibility to cover all Portering related tasks including Charge-hand and driving duties.

Main duties of the job

The transfer of patients from all wards and departments, in beds, wheelchairs or Stretcher or via the internal Ambulance NGH ONLY making sure patient is secure to travel.

Move patients with assistance and instruction from professional staff. This includes the occasional movement of patients with valuables under the supervision of the nursing staff.

Transfer deceased patients to Mortuary, ensuring all equipment is clean after use.

Removal of waste from all depts and wards.

Postal duties.

Assist with viewing out of hours. when requested by Duty Matron.

Driving duties plus -Check and clean vehicles as instructed.

Laundry collection / delivery.

Sharpmart deliveries / collection.

Act under instruction from medical/nursing staff in the event of a cardiac arrest or other emergencies i.e. Fire Alert.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

Essential

• Educated to GCSE grade 3/D or above or equivalent qualification/ experience)
• Effective computer skills
• Demonstrate commitment to personal development.
• Effective communication / literacy skills.

Desirable

• Customer care NVQ or equivalent qualification/ experience
• Evidence of workplace learning

Experience

Essential

• Experience of dealing with the public.
• Work within a Health Service environment.
• Ability to prioritise and meet tight deadlines

Desirable

• Experience of working with and building effective working relationships with staff of all disciplines.
• Working within a team
• NHS Portering Experience

Further Training

Essential

• Knowledge of Health and Safety in the workplace.
• Knowledge of Customer Care
• Knowledge of Handling and Lifting techniques.
• Knowledge of Infection Control
• Willing to undertake further Mandatory training and any relevant to the development of the role

Desirable

• Customer Care Certificate
• Health & Safety Certificate
• Infection Control
• Moving / Handling Certificate
• Evidence of work place training

Special Skills/Aptitudes

Essential

• Ability to use own initiative and work under pressure.
• Demonstrate a tactful understanding manner when dealing with our stakeholders / staff and a variety of people and situations
• Good communication and literacy skills
• Must demonstrate an understanding of confidentiality
• Computer literate

Other Factors

Essential

• Flexibility to meet the needs of the service
• Full clean driving licence