Credit Controller

Credit Controller – Three-Month Contract Location: Droitwich, Worcestershire (WR9 0QZ) Salary: £28,000–£35,000 pro rata, depending on experience Contract: Initial three months possibly longer Start: As soon as possible Are you confident chasing debt without damaging the customer relationship? We’re looking for an experienced and personable Credit Controller to join a busy finance team in Droitwich on an initial three-month contract. This is a great opportunity for someone who enjoys taking ownership of a ledger, resolving queries and turning promises to pay into payments received! You’ll need to be proactive, organised and comfortable speaking with customers at all levels. What you’ll be doing * Managing and maintaining an allocated customer ledger * Proactively chasing outstanding invoices by telephone and email * Building positive relationships with customers and internal teams * Investigating and resolving invoice and payment queries * Agreeing and monitoring payment arrangements * Allocating payments and maintaining accurate customer accounts * Reviewing aged debt and prioritising overdue balances * Escalating problem accounts and potential risks appropriately * Producing regular updates on collections, queries and outstanding debt * Supporting the wider finance team as required What we’re looking for * Previous experience in credit control, collections or accounts receivable * A confident, professional telephone manner * The ability to build rapport while remaining firm about payment * Strong organisation and attention to detail * A proactive approach to resolving queries and reducing aged debt * Comfortable working with accounting systems and Microsoft Excel * Available to start at short notice and commit to an initial three-month assignment What’s on offer? * Competitive salary of £28,000–£35,000 pro rata * An immediate opportunity with an established business * A varied role with responsibility for your own workload * The chance to make a visible impact within three months * Potential for the contract to be extended. If you’re an experienced Credit Controller who can hit the ground running, build strong customer relationships and bring energy to the collections process, we’d love to hear from